Terms & Conditions

 

Pricing Policy
All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax).

Return and Exchange Policy
Cool Kids Wear understands that Internet shopping is different to shopping the conventional way. If for any reason you are unhappy with any of the items received, Cool Kids Wear will happily exchange the purchase price (Postage costs are not refundable unless the item is deemed faulty by Cool Kids Wear).
Items need to be returned, at customer's expense, in original packaging with tags attached - and unworn and unwashed. It is highly recommended that any returns are sent via Registered Post as we will not be held responsible for items going astray in the mail.
Cool Kids Wear takes great care in packaging your order so that it arrives at your doorstep intact and requests the same care be taken with returns. Cool Kids Wear will not be held responsible for any damage incurred to returns whilst in the care of Australia Post.
Please notify Cool Kids Wear within 7 days of receipt should you wish to make a return. All returns are to be pre-approved by Cool Kids Wear.

Cool Kids Wear reserves the right to refuse a return if the above conditions are not met.
Items purchased on SALE are not covered by our Returns and Exchange Policy unless deemed faulty.

Once again, it is highly recommended that exchanges are sent via Registered Post as Cool Kids Wear will not be held responsible for items going astray in the mail.

Please note exchanges will be charged an additional delivery fee.

Please contact us to arrange exchange of goods.

Faulty Goods

In the rare event that a fault or damage to your purchase is overlooked during dispatch, Cool Kids Wear will happily exchange or refund your purchase (including postage costs), providing it is returned in original packaging with tags attached – and is unworn and unwashed.

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